Archive for April, 2012

Pratap Nambiar talks on Leadership with Emotional Intelligence

Leading with Emotional Intelligence in workplace

Pratap Nambiar, business performance coach and chairman of Though Perfect Pvt. Ltd., in chat with 938 Live.

What is emotional intelligence – is it similar to EQ?

Well, yes, they are associated. Emotional intelligence involves a set of skills that defines how effectively you proceed, understand, and reason with a manager on and other’s feeling. So it is associated with behaviors

What are historic routes of EI and why /how has it become so important?

Well, it has become more important now in the new economy. We are changing and in fact it’s a very interesting turn that was going by Daniel Pink in his book ‘A Whole New Mind: Why Right Brainers Will Rule the Future’ where he talks us being in the conceptual age now, moving from information age to the conceptual age, and moving from a left brained focus which has brought a lot of success to us to using more of the right brain. To go more from very logical, sequential and linear thinking to become more right brained and these are you know people who are like creators, empathizers, patron recognizers and big picture thinkers who are going to become more successful as they lead.

It is moving on from the purely academic discussion to something which is far more applied in a leadership context because there is a direct correlation between the way you make decisions which are influenced by your emotions and the choices you make and how that impacts behavior and which in its own way impacts business performance. So, there is a very direct correlation between the way an individual demonstrates emotionally intelligent behaviors in the work place and business performance.

Can set of skills be acquired or developed?

Absolutely, all skills can be acquired. There are seven critical skills we are talking about here which have a huge impact in terms of how you lead and basically when you say you lead how you get people to follow because great strategies does not lead to great performances, it is the implementation of strategies that leads to great performances.

Would you be able to break EI down into a couple of key aspects what empathy say for subordinates be one of the important aspect.

Yes, definitely, empathy is a very big aspect/component of social skills. If you really look at the ability – it means your ability to put yourself into the shoes of others and appreciate what they are feeling. So, it is all about being in touch with feelings. I will later on talk about these seven critical skills and a little bit more about how those skills can be mastered.

EI is supposed to compliment and to work in tandem with academic and intellectual intelligence. By self is it an important indicator of job competencies?

Yes, it is. In fact, when you actually hire people it is important to access their emotional intelligence in terms of their ability to emote, and their ability to understand what their own emotions are and emotions of others because that can significantly impact business performance and impact the way you relate to people and people are a critical element of the success of an organization. They represent the difference between success and failure because at the end of the day its people who are performing.

Are org extensively assessing this kind of EI while hiring people?

Yes, it is happening, organizations are beginning to understand the importance of the fact that our brains are actually divided into two hemispheres and we have a left brain and a right brain and you need a balance between two. So there is more of recognition of that in terms of some leaders demonstrating behaviors that actually showcase their left and right brain capabilities

To know about the “Seven critical skills” needed to demonstrate emotionally intelligent behaviors in the work place, listen to the audio.

Survey on effective engagement in workplace

INSIGHT

“Through this survey, chief executives and human resource practitioners can get a snapshot of the effectiveness and engagement level of human capital in various industries.  This will also provide them with a benchmark to compare their own performance on an annual basis.”

Madam Ho Geok Choo, chief executive of Human Capital

INGAPORE will next month get its first insight into how effectively people engage with one another within their companies, on a national level.

Since last Wednesday, three companies have been conducting a nationwide survey – the first of its kind in Singapore – about aspects of companies’ organisational effectiveness.

The organisers are training and consultancy provider Human Capital Singapore, business performance coaching firm Thought Perfect and assessment and development programme provider Genos International.

The survey includes questions about decision-making, teamwork and work conditions in the respondents’ companies.  The results will be analysed next month for a general look at organisational effectiveness in our workforce.

Depending on the number of responses they get, they will also be able to churn out data on an industry and individual company level.

These will be collated in a report and presented at the end of next month at the Human Capital Connection corporate events.

Industry leaders and decision-makers from the public and private sectors, totalling about 100 to 150, will be in attendance.

The survey is open to all personnel in any company here.

Human Capital chief executive Ho Geok Choo said: “Through this survey, chief executives and human resource practitioners can get a snapshot of the effectiveness and engagement level of human capital in various industries.  This will also provide them with a benchmark to compare their own performance on an annual basis.”

The organisers are reaching out to 12,000 respondents with the help of their partners – industry associations like the Singapore Manufacturers’ Federation and the Singapore Indian Chamber of Commerce and Industry.

The volume of responses thus far has been “very encouraging”, Madam Ho said.  But she added: “The results of the survey will be as good as the number of responses we receive.”

Mr Pratap Nambiar, chairman of Thought Perfect, said: “We would like to urge all chief executives and human resource heads to encourage their colleagues to participate.”

The survey closes on April 30.

Those interested can participate online at http://mygenos.net/anonymous/welcome/id/KRMfYEBq

 

Yunita Ong

Survey on organisational effectiveness

It’ll study staff engagement and impact on performance

The Business Times, Wednesday, April 11, 2012

THREE organisations have come together to conduct an annual survey on organisational effectiveness, in a bid to create benchmarks which companies can compare performance against. The three organisations are Human Capital Singapore (HCS), Thought Perfect and Genos International. They will study workforce engagement aspects and their impact on business performance. This involves looking at role clarity, performance management, career development, communication, decision making, working conditions and more.

The study will cover a wide variety of industries, including banking, insurance, consumer products, pharmaceutical, government, transportation, electronics and services. There are plans to extend the research to India and other South-east Asian countries.

HCS is the national Continuing Education and Training centre, while Thought Perfect is a business performance coaching firm. Genos International specialises in facilitating emotional commitment, motivation and organisational effectiveness among employees. Those interested in taking part in the study can go to mygenos.net/anonymous/welcome/id/KRMfYEBq before April 30.

Alliance Partners

Silega solutions
SilegaThought Perfect is the Exclusive Partner for Singapore and South Asia for Silega solutions. Silega is a global full-service training company focused exclusively on developing and delivering business simulations.

Genos International
Genos helps organizations achieve peak performance. We do this through a unique combination of world-class assessments and development programs in the areas of emotional intelligence, motivation and organizational effectiveness.

Kelsa Management Solutions
Kelsa helps organisations build strong roots that will in time support the pillars of a growing organisation with ease. The company helps build a culture where business practices are people-centric without losing sight of corporate goals and vision.

Door South East Asia
Door South East Asia are experts in talent management, providing comprehensive solutions through executive coaching, training and consulting services. The company’s services focus on building better leaders and organizations. Its effective, innovative programs give individuals the skills necessary to take on broader leadership roles and add the best value to their organization.