Coaching Methodology: Result-Oriented Executive Coaching Process
Our Proprietary Methodology
We have developed a unique coaching methodology (see chart) that in a customized way will ensure better ROI than any training program. This has been vetted by The International Coaching Academy (ICA) and the International Coaching Federation (ICF). ICF defines coaching as partnering with clients in a thought-provoking and creative process that inspires them to maximize their professional and personal potential. Coaching is a distinct service and differs greatly from therapy, consulting, mentoring or training. Individuals who engage in a coaching relationship can expect to experience fresh perspectives on professional challenges and opportunities, enhanced thinking and decision-making skills, interpersonal effectiveness, and increased confidence in carrying out their chosen work and life roles.
The International Coaching Federation (ICF) is the leading global organization for coaches, with over 16,000 members in 94 countries, dedicated to advancing the coaching profession by setting high ethical standards, providing independent certification, and building a worldwide network of credentialed coaches. The ICF is the only organization that awards a global credential which is currently held by over 5000 coaches worldwide.
As lasting change and results are supported by consistency and perseverance over time, a typical coaching engagement is a minimum of 12 one hour sessions conducted over a period of three months or one session a week.
We start with establishing the current state of the client. The session focuses on performing a situation analysis and identifies the different aspects of dissatisfaction.
The next session delves into the definition of success. What does the client want to achieve professionally and personally? What challenges and roadblocks does he/she face?
In parallel, it is important to help the client understand his\her own values and see if there is alignment with the organization. This values exercise can take upto two or sometimes even three sessions depending on the depth and involvement of the client.
Having anchored the values, the coach then develops the SMART goals. These are goals that are Specific, Measurable, Achievable, Realistic and Time bound.
We now come to the very heart of the coaching model – the balancing box (see image above). This is where the mind and heart are aligned, as the thoughts and feelings get moved around to establish different scenarios and understand all the implications. Then a risk assessment is done based on the insights that get generated. All the while this process demonstrates the superior listening and probing skills of the coach. It also brings to bear the intuitive thinking of the coach that allows for major breakthroughs for the client. This process can last three or four sessions depending on the complexity of the situation.
Once the alignment is achieved, we will address the changes in behavior that are needed as a consequence of the insights generated. These changes will in fact be brought about simultaneously as the balancing box works its magic. Shifts in thinking, in perspectives occur which brings about changes in behavior.
At this point the action list gets prepared. Depending on the actions agreed upon, the coach will also help the client develop the appropriate stuctures to ensure that the actions will be implemented.
Finally we measure results after the actions are taken and review if any adjustments are necessary. Once the results are validated we get into the feedback loop so the coach can further polish his own findings and make plans for the future.
A coaching relationship never really ends after the 12th session or however many sessions are taken to conclude the process.
The heart of coaching is to reflect and integrate newly learned tools into practice. There will be fieldwork assignments between each of our coaching sessions. They serve to help the client stay focused and to support the learning process. Fieldwork could be assigned or co-created, in a format of worksheets or other deliverables. They key is that all fieldwork is the result of inspiration from challenges executives face. They are used to develop appropriate behaviors needed to give support in their unique process.
The coach will maintain a journal of our work together. The journal may contain lists of brainstorming ideas, record keeping of commitments and fieldwork, documentation of the coaching process, and/or anything that is pertinent to the client’s coaching journey. We will begin our session with a brief review of the previous session. Since the journal is a tool for both the client and the coach, it will be e-mailed to the client after each session if they so desire .
It is important that both the client and coach reflect on the coaching process periodically. After every 12 sessions the coach will invite each client to fill out a Client Feedback Form to ensure they are receiving the support they need and the coach is receiving valuable feedback to improve the services and programs.
We will provide continuous support between each of our scheduled appointments. This includes special “laser” sessions such as 15-minute phone calls, instant messaging, and unlimited emails (which will be responded to within 1 business day, except during notified vacation times).
Unless prior authorization is obtained from a client to use our coaching sessions for a case study or testimonial, all information shared, exchanged and notes kept during the coaching sessions will be kept confidential.
(As part of the International Coaching Federation (ICF) accreditation, our ICF accredited coaches may like to include a client’s name and email address in a log of coaching hours. This would be treated in strict confidence and no other information about our coaching would be revealed.)
Competency Disclosure & Ethics:
Pratap Nambiar, CEO of Thought Perfect is an associate member of the International Coaching Federation. He pledges to comply with the ICF Code of Ethics. A copy of the ethics statement can be made available to you upon request or downloaded from www.coachfederation.org
Please let us know if you have additional considerations that you would like to suggest. We believe in the power of asking questions, and truly value and appreciate this opportunity to work together. If you have any questions about our executive coaching service, please contact us and we shall get back to you as soon as possible.