Our Proprietary Executive Coaching Methodology
We have developed a unique coaching methodology (see chart) that in a customized way will ensure better ROI than any training program. This has been vetted by The International Coaching Academy (ICA), the Worldwide Academy of Business Coaches and the International Coaching Federation (ICF). ICF defines coaching as partnering with clients in a thought-provoking and creative process that inspires them to maximize their professional and personal potential. Coaching is a distinct service and differs greatly from therapy, consulting, mentoring or training. Individuals who engage in a coaching relationship can expect to experience fresh perspectives on professional challenges and opportunities, enhanced thinking and decision-making skills, interpersonal effectiveness, and increased confidence in carrying out their chosen work and life roles.
As sustainable transformation and change has to be supported by consistency and perseverance over time, a typical coaching engagement is a minimum of 10 two hour sessions conducted over a period of ten months or one session a month
We start with establishing the current state of the client. The session focuses on performing a situation analysis and identifies the different aspects of dissatisfaction.
The next session delves into the definition of success. What does the client want to achieve professionally and personally? What challenges and roadblocks does he/she face?
In parallel, it is important to help the client understand his\her own values and see if there is alignment with the organization. This values exercise can take upto two or sometimes even three sessions depending on the depth and involvement of the client.
Having anchored the values, the coach then conducts a diagnostic 360 assessment using The Leadership Circle model to develop the coachee’s leadership quotient and profile to identify the blind spots that represent development opportunities. The coachee’s One Big Thing and the associated start and stop behaviours are identified. This is sent to an Accountability Circle of five or six stakeholders who had inputted into the 360 survey earlier.
We now come to the very heart of the coaching model – the balancing box (see image above). This is where the mind and heart are aligned, as the thoughts and feelings get addressed to establish different scenarios and understand all the implications. All the while this process demonstrates the superior listening and probing skills of the coach. It also brings to bear the intuitive thinking of the coach that allows for major breakthroughs for the coachee. This process can last three or four sessions depending on the complexity of the situation.
Once the alignment is achieved, we will address the changes in beliefs that are needed as a consequence of the insights generated. These changes will in fact be brought about simultaneously as the balancing box works its magic. Shifts in thinking, in perspectives occur which brings about changes in behaviour. Simultaneously, the coachee will develop a new story in relation to his/her aspiration reflecting the new mind-set, beliefs, behaviours, and environment.
At this point the action list gets prepared. Depending on the actions agreed upon, the coach will also help the client develop the appropriate structures to ensure that the actions will be implemented. This includes an Immunity mapping based on Robert Kegan’s Immunity to Change process.
Finally we measure results after the actions are taken and review if any adjustments are necessary. Once the results are validated we get into the feedback loop so the coach can further polish his own findings and make plans for the future.
A coaching relationship never really ends after the tenth session or however many sessions are taken to conclude the process.
The heart of coaching is to reflect and integrate newly learned tools into practice. There will be fieldwork assignments between each of our coaching sessions. They serve to help the client stay focused and to support the learning process. Fieldwork could be assigned or co-created, in a format of worksheets or other deliverables. They key is that all fieldwork is the result of inspiration from challenges executives face. They are used to develop appropriate behaviors needed to give support in their unique process.
The coach will maintain a journal of our work together. The journal may contain lists of brainstorming ideas, record keeping of commitments and fieldwork, documentation of the coaching process, and/or anything that is pertinent to the client’s coaching journey. We will begin our session with a brief review of the previous session. Since the journal is a tool for both the client and the coach, it will be e-mailed to the client after each session if they so desire .
It is important that both the client and coach reflect on the coaching process periodically. After every three sessions the coach will invite each client to fill out a Client Feedback Form to ensure they are receiving the support they need and the coach is receiving valuable feedback to improve the services and programs.
We will provide continuous support between each of our scheduled appointments. This includes special “laser” sessions such as 15-minute phone calls, instant messaging, and unlimited emails (which will be responded to within 1 business day, except during notified vacation times).
Unless prior authorization is obtained from a client to use our coaching sessions for a case study or testimonial, all information shared, exchanged and notes kept during the coaching sessions will be kept confidential.
Competency Disclosure & Ethics:
Pratap Nambiar, the Founder of Thought Perfect is Chartered Business Coach certified by WABC and an associate member of the International Coaching Federation. He pledges to comply with the ICF Code of Ethics. A copy of the ethics statement can be made available to you upon request or downloaded from www.coachfederation.org
Please let us know if you have additional considerations that you would like to suggest. We believe in the power of asking questions, and truly value and appreciate this opportunity to work together. If you have any questions about our executive coaching service, please contact us and we shall get back to you as soon as possible.